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Problem Report Form:

To send us a problem report simply fill the form below and click on the 'Send Report' button.

  1. What version of the software are you using?
      (Note: Latest version is: 2.1.0 )
     
  2. Please choose your Messenger version:
     
  3. What operating system are you using?
      Other:

     
  4. What is your Windows Language?

    (Example: Chinese language)
     
  5. Are you a registered user?
    - Order ID:
    (Note: Please provide your Order ID if you are registered)
     
  6. Please enter a brief one-line description of the problem:

    (example: "I was not able to hear the character's voice!")
     
  7. If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:

    (example: "1. Browse for a character 2.Click ok ...")

    If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note: It is much harder for us to fix non-reproducible bugs)
     
  8. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:

     
  9. Please provide us with the following information in case we need to contact you:
    * Name:  
    *
    E-mail:  (* required to email you back)


 
 
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Designed by Eyad Aboulouz. Last modified: 27 May 2005